We are seeking an experienced Auto Lending Domain Consultant with deep expertise in the auto finance industry. This role involves leading digital transformation projects, providing subject matter expertise on auto loan products, and collaborating with business and IT teams to design, implement, and optimize auto lending systems and processes.
Key Responsibilities
- Serve as the subject matter expert on Auto Lending, including Loan Origination Systems (LOS), underwriting, credit risk, loan servicing, and collections.
- Lead as-is and to-be process analysis for auto lending operations.
- Gather and document business and technical requirements for technology solutions, ensuring regulatory compliance.
- Facilitate workshops and interviews with stakeholders to define system changes and product launches.
- Develop Business Requirement Documents (BRDs), functional specifications, use cases, and process flow diagrams.
- Collaborate with IT teams to translate business needs into technical solutions, ensuring alignment with business objectives.
- Recommend, configure, and implement Auto LOS and loan servicing platforms (e.g., DealerTrack, defi SOLUTIONS, Black Knight).
- Identify opportunities for process automation, cost reduction, and efficiency improvements in lending operations.
- Support UAT and integration testing, ensuring solutions meet business needs.
- Manage change activities including training, communication, and deployment.
- Maintain expertise in auto lending regulations (TILA, ECOA, FCRA) and ensure all solutions comply.
- Work with Risk and Compliance teams to ensure regulatory changes are incorporated into systems and processes.
Required Skills
- 12+ years in the auto finance industry, with experience as a Business Analyst, Product Manager, Underwriter, or similar consulting role.
- In-depth knowledge of auto loan products (new, used, refinance, lease), credit lifecycle, and dealer finance operations.
- Proven experience with Loan Origination Systems (LOS) and loan servicing platforms specific to auto lending.
- Expertise in digital lending transformation, advanced analytics, and business intelligence.
- Strong proficiency in data analysis and process modeling tools.
Desired Skills
- Experience with DealerTrack, defi SOLUTIONS, Black Knight, or other auto lending systems.
- Familiarity with federal and state regulations impacting auto lending (e.g., TILA, ECOA, FCRA).
- Experience in change management and training delivery.