Be a Subject Matter Expert (SME) for payment and fraud within North American digital channels.
Work closely with cross-functional product managers and technology managers to understand priorities and deliveries in payment and fraud mitigation for North America Digital.
Document business requirements, acceptance criteria, and KPIs that push the product strategy forward and achieve key objectives.
Engage with business stakeholders, operations teams, and technology teams to understand requirements and account for them in the solution design and prioritization.
Manage both internal and external partnerships on programs from concept to delivery to ensure that products and roadmap priorities meet customer expectations and needs.
Support with cross-functional communications and roadmap materials
Inputs into feature prioritization & sequencing
Monitor & identify customer/stakeholder needs staying current on industry standards and trends.
2 years of digital product management, or relevant, experience with an emphasis on delivering guest-facing applications or customer service applications
Experience with digital technologies, media, e-commerce, payments, or fraud businesses
Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills)