Technical / Functional Skills

• Experience on 4+ Aprimo Productivity and Digital Asset Management SaaS based tool. 
• Should have worked on new Configurations creation, modifying existing configurations.
• Working experience on the campaign tools like Marketo, Unica Campaign, Adobe / Neolane campaign , Pitney Bowes Portrait Dialogue
• Hands on to triage issues in Aprimo Tool and its integration layer.
• Experience in defining Taxonomy based on business specifications and client operations.  
• Experience on content tagging, automated tagging, tuning tags, and cleaning tagged data sets. 
• Experience with most Image and Video file formats, conversions, advantages and limitations. 
• Proficiency in JavaScript and presentation tier dynamics utilizing Rest calls from JavaScript. 
• Proficiency in Enterprise Authentication/Authorization utilizing industry standard approaches and OAuth 2.0 
• 8+ Java experience with expertise in Java spring boot will be an added advantage.
• Good to have experience on Rest API standards including the API documentation using Swagger UI.
• Should have experience on messaging patterns like Tibco EMS.
• Should have worked on SVN, GitHub, and Continuous Integration environment like Jenkins.
• Should have experience in developing SQLs. Knowledge in Oracle, DB2 and SQLServer.
• Should have Retail domain experience to understand the business requirement. 
• Skilled in co-ordinating with teams of at least 3 offshore members
• Ability to groom junior level programmers
• Understanding of distributed systems and related concepts required
• Experience in Azure Cloud Technologies will be added Advantage

 

Roles & Responsibilities

• Should have handled Production support issues and experience in communication process on issues to business and tech stakeholders and crisis issue management experience 
• Understanding on production support SLA guidelines and experience in Onshore-Offshore model 
• Participating in requirement gathering sessions
• Meeting with Client business analyst to understand requirements 
• Provides management with timely communication on status & Utilizes appropriate tools and/or develops custom solutions as required to meet objectives.
• Identifies areas for process improvement.
• Tracks and communicates planned and in-flight business capability efforts, contributes and influences approach, scoping exercises and resource estimation
• Fulfills responsibilities for on call support, including potential coverage of pager rotation
• Collaboratively and effectively diagnoses, troubleshoots and remediates incidents and problems to support the end user community
• Creates, maintains and reports operational Key Performance Indicators (KPIs)
• Maintains appropriate communication within the team and across various teams (i.e. internal and external).
• Considerable leadership experience in a similar environment.
• Ability to work with Business and relate to IT requirements where necessary
• Support the solution through deployment and operations
• Ability to work with all teams and understand code changes and review business requirements and identify any gaps 
• Exhibit integrity in all decisions and actions 
• Excellent oral and written communication skills is a must