AIOps Strategist

Seeking an experienced AIOps professional to lead enterprise AIOps strategy, governance, and operational analytics initiatives. The role focuses on implementing AI-driven IT operations, establishing model lifecycle governance, and improving operational efficiency through proactive monitoring and analytics.

Roles and Responsibilities

• Define and implement enterprise AIOps strategy and operating model.
• Establish governance frameworks for AI/ML model lifecycle management.
• Define, monitor, and report on KPIs, SLAs, and operational metrics.
• Enable proactive incident detection, root cause analysis (RCA), and operational optimization.
• Collaborate with IT, AI CoE, operations, and business teams to drive AIOps adoption.
• Support continuous improvement of operational analytics and automation capabilities.
• Ensure alignment of AIOps initiatives with enterprise standards and business objectives.

Required Skills

• Strong experience in AIOps strategy and implementation.
• Knowledge of AI/ML model lifecycle governance and operationalization.
• Expertise in operational metrics, analytics, KPI, and SLA management.
• Experience with incident management, monitoring, and root cause analysis.
• Strong stakeholder management and cross-functional collaboration skills.

Preferred Qualifications

• Experience working with enterprise IT operations and AI platforms.
• Knowledge of observability, automation, and monitoring tools.
• Strong analytical and problem-solving capabilities.