Responsibilities

• Architect a scalable, secure, and efficient internal assistant solution utilizing cutting-edge AI and natural language processing (NLP) technologies.
• Develop proof-of-concepts and prototypes to validate architectural decisions and demonstrate feasibility.
• Oversee the integration of the chatbot with internal systems, databases, and APIs, ensuring seamless functionality and performance.
• Work closely with cross-functional teams to gather requirements and align the solution with business objectives.
• Implement best practices for AI model deployment, monitoring, and continuous improvement to optimize performance.
• Provide technical leadership and mentorship to the development team, fostering a culture of innovation and excellence.
• Stay updated on the latest advancements in AI, generative AI, and large language models (LLMs), incorporating innovative features into the chatbot architecture.

Qualifications

• 10+ years of software development experience, with a focus on AI and machine learning.
• Proven experience architecting and implementing internal-facing AI chatbot solutions similar to Glean or Rogo.
• Strong hands-on experience with Python, LLMs, and generative AI technologies.
• Deep understanding of natural language processing, sentiment analysis, and text generation techniques.
• Expertise in cloud platforms (AWS, Azure, or GCP) for AI model deployment and scaling.
• Familiarity with MLOps practices and tools for effective model lifecycle management.
• Strong problem-solving abilities to translate complex business requirements into technical solutions.
• Excellent communication skills to effectively explain technical concepts to both technical and non-technical stakeholders.

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