After Sales Service Transformation Domain Consultant

  • Salary

    $140,000 - $150,000 Per Year

Experience

12 to 20 Years

Posted On

Jul 25, 2023

Company

2T Consulting

Travel Requirements

0%

Job Overview

Required Skills

  • Servitization
  • Field Service Management
  • Service / Aftermarket Parts
  • Warranty
  • PTC SLM
  • Service-Centric
  • Industrial Manufacturing / Energy

Job Type

Full-time

Location

Detroit, MI

Job Description

Technical / Functional Skills 

  • Strong, 10+ years’ experience and expertise in Service-Centric function, preferably in automotive, heavy equipment, aerospace, industrial manufacturing and energy, resources.  
  • Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, Contracts, Service BOM, MRO, Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, AR/VR, IOT and Service System Integration. 
  • Supporting and deployment of service / aftermarket management solutions.
  • Strong communications and presentation skills are required.
  • Role will be responsible for communicating with internal and customer teams.
  • Must display ability to extract and define business requirements.
  • A strong understanding of Business Process Modeling is required.
  • Provide leadership to the team that implements the developed solution. 
  • 70% Client Interaction and 30% Leading Internal Team
  • Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle, Stibo, Informatica, Riversand etc.) by giving the domain inputs to IT teams.
  • Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

 

Responsibilities: 

  • Lead teams in consulting and implementation projects
  • Identify opportunities through business connects with clients and relationships in TCS ecosystem
  • Lead RFP responses and contribute
  • Track emerging business models and trends for its applicability in manufacturing. 
  • Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
  • Graduate/Post Graduate in Engineering or Sciences with specialization in Service Planning, Scheduling, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .
  • Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages.
  • Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc
  • Publication of articles in forums
  • Experience  in outcome centric models preferred

Job ID: 2C230151

  • Posted By

    Sheri F Weaver

Designation

Sr. Recruiter

Company

2T Consulting

Last Login

Apr 22, 2024

Posted On

Jul 25, 2023


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