After Sales Service Transformation Domain Consultant

  • Salary

    $140,000 - $150,000 Per Year

Experience

8 to 20 Years

Posted On

Jul 06, 2023

Company

Neshent Tech

Travel Requirements

0%

Job Overview

Required Skills

  • Warranty / Service / Aftermarket Parts
  • Service Max / Zinier / ServiceNow / PTC SLM / Windchill
  • JDA
  • SAP SPM
  • Oracle / Stibo / Informatica / Riversand
  • SLM packages
  • Big Data / Cloud / Artificial Intelligence / Chatbots

Job Type

Full-time

Work Authorization

N/A

Location

Detroit, MI

Job Description

Technical / Functional Skills

  • Strong, 10+ years’ experience and expertise in Service-Centric function, preferably in automotive, heavy equipments, aerospace, industrial manufacturing and energy, resources.  
  • Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, Contracts, Service BOM, MRO, Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, AR/VR, IOT and Service System Integration. 
  • Supporting and deployment of service / aftermarket management solutions.
  • Strong communications and presentation skills are required.
  • Role will be responsible for communicating with internal and customer teams. 
  • Must display ability to extract and define business requirements.
  • A strong understanding of Business Process Modeling is required.
  • Provide leadership to the team that implements the developed solution. 
  • 70% Client Interaction and 30% Leading Internal Team
  • Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle, Stibo, Informatica, Riversand etc.) by giving the domain inputs to IT teams.
  • Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

 

Responsibilities:

  • Lead teams in consulting and implementation projects
  • Identify opportunities through business connects with clients and relationships in client ecosystem
  • Lead RFP responses and contribute
  • Track emerging business models and trends for its applicability in manufacturing. 
  • Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles

 

Qualifications:  

  • Graduate/Post Graduate in Engineering or Sciences with specialization in Service Planning, Scheduling, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .
  • Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages.
  • Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc
  • Publication of articles in forums
  • Experience  in outcome centric models preferred

Job ID: NT230085

  • Posted By

    Michelle Williams

Designation

HR Manager

Company

Neshent Technologies

Last Login

Mar 04, 2024

Posted On

Jul 06, 2023


Related Jobs
  • JobType
  • Full-time

Posted On: Jul 25, 2023 08:39 AM


  • Company
  • COMPANY

    2T Consulting

  • Company
  • experience

    12 to 20 Years

  • Loction
  • work authorization

    N/A

  • Wallet
  • SALARY

    $140,000 - $150,000 Per Year

  • Travel Requirements
  • Travel Requirements

    0%

  • Skills
  • SKILLS

    • Servitization
    • Field Service Management
    • Service / Aftermarket Parts
    • Warranty