Required Technical / Functional Skills

• 7+ years of experience with AEM platforms, including 3+ years specifically on AEM 6.5.
• Proven stakeholder-facing experience, particularly with non-technical users in large enterprise environments.
• Strong understanding of AEM 6.5 Sites and Assets, including authoring interfaces, workflows, permissions, templates, and tagging.
• Ability to translate complex business language into clear technical requirements and vice versa.
• Excellent communication, presentation, and training skills.
• Solid knowledge of Agile project delivery methodologies and tools such as JIRA and Confluence.
• Skilled in creating clear, structured documentation and knowledge bases.

Roles & Responsibilities

• Lead end-to-end AEM 6.5 implementation and enhancement projects, from requirements gathering through production rollout.
• Act as the primary liaison between business stakeholders (EPMs, TPMs, BAs, product owners, content authors, marketers) and technical teams.
• Translate business requirements into detailed AEM technical specifications and collaborate with developers to deliver solutions.
• Provide ongoing daily support to non-technical users by triaging issues, answering authoring questions, and guiding content teams.
• Develop and maintain user-friendly training materials, documentation, and authoring guides for AEM users.
• Conduct 1:1 and group training sessions to onboard new users and ensure consistent content management practices.
• Facilitate Agile ceremonies such as sprint planning, backlog grooming, and daily standups; manage project delivery timelines.
• Ensure governance and proper configuration of AEM components, templates, workflows, metadata, and tagging frameworks.
• Serve as the subject matter expert (SME) on AEM 6.5 authoring features, platform capabilities, and best practices.

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