Roles and Responsibilities

• Oversee a complex book of business composed of multiple 340B Programs and maintain active and positive communications with business customers.
• Serves as the subject matter expert to drive 340B program optimization opportunities.
• Maintains and strengthens client relationships by providing required services that meet the client’s needs.
• Provide program activity summaries and host regular meetings. 
• Time Management, Collaboration, Follow-Up, and Follow-Through
•  Participates in the client’s audit process and provides support on-site or remotely.

Requirement

• Experience in diagnosing, isolating, and resolving moderate to complex business issues and recommending and implementing solutions to resolve problems.
• Experience developing ways of accomplishing goals and meeting deadlines with minimal supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
• CRM Tool Experience, Microsoft Office, Intermediate Excel, Excellent Spoke and Written Communication Skills, Soft Sales, Issue Resolution.
• Should Be able to communicate effectively with Medium to High-Level Executives in the healthcare space regarding 340B program details from general program performance to HRSA Audit support activities. 
• Knowledge of US Healthcare, PBMs, and 340B preferred.

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